Legal

Terms of Service

Effective 5 November 2026 · Last updated 5 November 2026

1. These terms

These Terms of Service (“Terms”) apply to the Perfumedia mobile app and the website at perfumediapp.com (together, the “Service”), provided by Perfumedia (“we”, “us”). By creating an account or using the Service you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Service.

If you downloaded the app from the Apple App Store, Apple’s Licensed Application End User License Agreement also applies. If anything in these Terms conflicts with it for iOS use, Apple’s agreement wins on that point.

2. Who can use Perfumedia

You must be at least 13 years old, and old enough to agree to these Terms where you live. If you are under the age of majority where you live, a parent or guardian must agree to them for you.

3. Your account

You can sign in with email, Apple or Google. Keep your sign-in details safe: you are responsible for what happens on your account. Tell us at support@perfumediapp.com if you think someone else has used it. You can delete your account at any time, as described in the Privacy Policy.

4. Free plan and Premium

The free plan lets you build a shelf and wishlist (with limits), browse the catalogue and read the community. Perfumedia Premium adds features such as wear logging and history, unlimited scans, the daily pick, personal recommendations, Ask, price alerts, and posting, liking and commenting in the community. The features in each plan are shown in the app and may change over time.

Billing

• Premium is sold as a monthly or yearly subscription through the Apple App Store or Google Play. Payment is charged to your Apple ID or Google account when you confirm the purchase.
• Your subscription renews automatically at the then-current price unless you cancel at least 24 hours before the end of the current period. You can cancel at any time in your App Store or Google Play subscription settings. Cancelling stops the next renewal; Premium continues until the end of the period you have paid for.
• Free trials and introductory offers (for example a 7-day free trial or a discounted first year) are available once per person, as the store decides eligibility. Unless you cancel before a free trial ends, the paid subscription starts automatically. When an introductory price ends, the subscription renews at the regular price shown at purchase.
• Refunds are handled by Apple or Google under their own policies. We cannot issue refunds for purchases made through their stores.
• If a price changes, the store will tell you in advance as its rules require.

Premium given as a thank-you

We sometimes give Premium for a limited time, for example as a thank-you for helpful feedback. This is entirely at our discretion, is never guaranteed, and has no cash value.

5. The community

You can post reviews, ratings, wear logs, comments, photos and other content (“your content”). You keep ownership of it. By posting it, you give us a worldwide, non-exclusive, royalty-free licence to host, store, display, reproduce and adapt it (for example to resize a photo) so we can run and promote the Service. This licence ends when you delete the content or your account, except where others have already shared it or we must keep it by law.

Please don’t post anything that:

• harasses, bullies, threatens or demeans anyone, or attacks people for who they are;
• is sexual, violent, hateful, illegal, or encourages harm;
• is spam, a scam, or advertising we have not agreed to;
• impersonates someone, or shares someone else’s private information;
• infringes anyone’s copyright, trademark or other rights, including photos you did not take or do not have permission to use.

You can report posts, comments and people, and block anyone, from inside the app. We may remove content and limit, suspend or close accounts that break these rules, and we review reports and act on them as quickly as we can. We don’t review everything before it appears, and content posted by others is their responsibility, not ours.

6. AI features, scans and catalogue information

Some features use artificial intelligence, including bottle scanning, Ask and recommendations. AI can be wrong. A scan can identify the wrong bottle, and an answer can be inaccurate or incomplete. Please check anything important before you rely on it.

Perfume details (notes, years, concentrations, photos) and prices are gathered with care but can be incomplete, out of date or wrong. Perfumedia is not medical or safety advice: if you have allergies or sensitive skin, check a product’s ingredient list and patch-test before use.

7. Retailers and affiliate links

Perfumedia shows prices and links from third-party retailers. When you buy, you buy from that retailer, under its own terms, and it is responsible for the product, delivery, returns and refunds. Some links are affiliate links, which means we may earn a commission. This never changes the price you pay.

8. Using the Service fairly

Please don’t:

• copy, scrape or collect content or data from the Service by automated means;
• reverse engineer, decompile or interfere with the app, its servers or its security;
• get around usage limits, paywalls or blocks, or use someone else’s account;
• use the Service to break the law or to build a competing product.

Some features have fair-use limits (for example on scans and questions) to keep the Service running for everyone.

9. Our content

The Perfumedia app, name, logo, design and our own content belong to us or our licensors. We give you a personal, non-transferable, revocable licence to use the app for your own non-commercial use, in line with these Terms. Perfume and brand names belong to their owners; using them in Perfumedia doesn’t mean those brands endorse us.

10. Ending your use

You can stop using the Service and delete your account at any time. Deleting your account does not cancel a store subscription: cancel that in your App Store or Google Play settings. We may suspend or close an account that seriously or repeatedly breaks these Terms, or if the law requires it. We may change or stop features, and if we ever close the Service we will give reasonable notice where we can.

11. Disclaimers and liability

We work hard to keep Perfumedia accurate and available, but the Service is provided “as is” and “as available”, without warranties of any kind, to the extent the law allows. We don’t promise that it will always be uninterrupted, error-free or that information in it is complete or accurate.

To the extent the law allows, we are not liable for indirect, incidental or consequential losses, or for loss of data, profits or goodwill, arising from your use of the Service. Our total liability for any claim relating to the Service is limited to the amount you paid us for Premium in the 12 months before the claim.

12. Changes to these Terms

We may update these Terms as the Service changes. If a change is significant, we will update the date at the top and, where appropriate, tell you in the app before it takes effect. Continuing to use the Service after that means you accept the updated Terms.

13. Contact

Questions about these Terms: support@perfumediapp.com